Shipping
**FREE SHIPPING on orders over R3,000**
For all orders under R3,000, courier costs are calculated at checkout based on the weight of your order and delivery area.
Standard door‑to‑door delivery
- Handling time: 1 business day
- Delivery time: 2 to 4 business days
- Courier Rates: Calculated at checkout by Bob Go based on your delivery address, typically between R70 and R160 for most areas.
Collection
- Westville (KZN) only, by appointment. Please make a booking:
sales@bamboobaby.co.za / 0761149960
All our deliveries are dispatched with tracking information. You can use your tracking details on the courier’s site or via our Track Your Order page.
We encourage you to ensure that you have entered the correct delivery address, street code and contact numbers, so your order reaches you safely. Parcels that are deemed undeliverable by the courier service will be returned to our offices. Please note that you will be charged for the re‑dispatch of your nappies.
Our shipping fees are calculated by the weight of your order as well as the destination. We strive to keep additional shipping costs down and be environmentally conscious by not adding extra packaging and by removing the plastic wrappers from your nappies.
For local and main city centre deliveries, we use a selection of trusted couriers via Bob Go’s smart shipping platform.
If you are uncertain about your delivery options based on your area or order size, please email us directly and we will advise your best options: sales@bamboobaby.co.za
Please note that our Collection option is only in Westville, Durban. If this option is selected, please ensure that you contact us to book a collection date and time. Our office is by appointment only.
