We dispatch all orders on the day payment is received, Monday to Friday.
Courier Costs are based on weight of order.
Main City Centres (R70 – R115)
KZN: 1 day
Gauteng: 1 – 2 days
All other main city centres: 3 – 4 days
Regional Areas (R150)
3 – 4 days
Westville (KZN) only, please make a booking: email@example.com/0761149960
All our deliveries are dispatched with tracking information. We will forward the number and courier contact details to you as soon as your order has been sent.
We encourage you to ensure that you have entered the correct delivery address, street code and contact numbers so your order reaches you safely. Parcels that are deemed undeliverable by the courier service will be returned to our offices. Please note that you will be charged for the redispatch of your nappies.
Our shipping fees are calculated by the weight of your order as well as the destination. We strive to keep additional shipping costs down and be environmentally conscious by not adding additional packaging and removing the plastic wrappers from your nappies.
For local and main city centre deliveries we use Fastway Couriers. You will be able to track your parcel on their website and find the relevant contact information should you have a query.
For regional areas, you have the option to choose Pargo. When selecting the Pargo option you will be taken to a Pargo submenu allowing you to choose a convenient location closest to you for parcel collection. You will also receive a tracking number in order to track your parcel.
If you are uncertain about your delivery options based on your area or order size, please email us directly and we will advise your best options: firstname.lastname@example.org
Please note that our Collection option is only in Westville, Durban. If this option is selected, please ensure that you contact us to book a collection date and time. Our office is By Appointment Only.